IMPORTANT ORDER INFORMATION
Let's make
things clear.
If something isn't right with your order, read the information below to understand the return process and how to contact us.
Check eligibility
Return requests must be made within [7days]. Eligible item conditions: [proper in packaging condition - NO USED, NO DAMAGED].
Contact us first
Send your order number, checkout email and a clear description of the issue. Please wait for return instructions before sending an item.
Refund review
Refunds are handled after the return is reviewed, according to this timeframe: [48 hours].
POLICY DETAILS
Know what applies to your order.
Exclusions: [NO DAMAGED, NO USED, NO UNPACK].
Return shipping: [STATE WHO PAYS].
Refund method: [CONFIRM METHOD AND CONDITIONS].
For a damaged, defective or incorrect item, contact us promptly with your order number and clear photos so the issue can be reviewed.
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